Privacy Policy

1. Introduction

This policy explains how TENDO BRANDING STUDIO SRL ("Tendo", "we", "us") collects, uses, and protects the personal data of website users.

We respect data privacy and are committed to processing personal data in accordance with applicable legislation, including GDPR.

2. Data collected

We may collect the following types of data:

identification data, such as name and company

contact data, such as email and phone number

information submitted through forms, such as briefs and quote requests

technical data, such as IP address, browser, and device

website behavior data

3. Purpose of data collection

The data is used for:

creating personalized proposals

communicating with potential clients

internal analysis and lead qualification

optimizing our services and website

marketing and remarketing

4. Tracking and technologies used

The website uses advanced tracking technologies, including:

browser-side tracking, through cookies and scripts

server-side tracking, for greater accuracy and data protection

These technologies allow us to:

analyze user behavior

optimize campaign performance

improve the website experience

We may use tools such as:

Google Analytics

Meta (Facebook) Pixel / Conversions API

TikTok Pixel

Google Tag Manager, including server-side tracking

5. Cookies

We use cookies for:

proper website functionality

traffic analysis

content personalization

advertising

Users can control or disable cookies from their browser settings.

6. Legal basis for processing

We process data based on:

the user's consent

the performance of a contract or pre-contractual steps

legitimate interest, including analysis, optimization, and security

7. Data sharing

Data may be shared with:

service providers, such as hosting, analytics, and marketing tools

technology partners

public authorities, if legally required

We do not sell personal data to third parties.

8. Data storage

Data is stored securely and kept only for as long as necessary for the purposes mentioned above.

9. User rights

Users have the right to:

access their data

rectify their data

request deletion ("the right to be forgotten")

request restriction of processing

data portability

object to processing

To exercise these rights, you can contact us.

10. Data security

We implement technical and organizational measures to protect data, including:

secure infrastructure

limited access

tracking systems optimized for data protection

11. Changes

We reserve the right to update this policy at any time.